Discover Cars
Discover Cars Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discover Cars has 2.9 star rating based on 24 customer reviews. Consumers are mostly neutral.
14% of users would likely recommend Discover Cars to a friend or colleague.
- Rating Distribution
Pros: Answered the phone when i called, Good pricing and they help with international bookings, Online easy booking.
Cons: Communication is terrible, Hard to get in touch with live human being, No help.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discover Cars has 2.9 star rating based on 24 customer reviews. Consumers are mostly neutral.
14% of users would likely recommend Discover Cars to a friend or colleague.
- Rating Distribution
Pros: Answered the phone when i called, Good pricing and they help with international bookings, Online easy booking.
Cons: Communication is terrible, Hard to get in touch with live human being, No help.Recent recommendations regarding this business are as follows: "Discover cars yes, international cars. NO!", "Very difficult and time consuming", "exlent service", "Do not rent from them", "I have not recommendation until My problem not solved yet".
Most users ask Discover Cars for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Discounts and Special Offers. Consumers are not pleased with Billing Practices and Location. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Discover Cars Reviews
"Problem with app"
Couldn't get the recently installed app to work. I phoned customer services. The lady was very helpful and changed my contact for a better one. I'm still...
"Can't contect to our car providers the number is on voucher is not answering or cannot get through."
Need to speak to an advisor or customer sports but can't get in touch straight away and really can't speak to anyone until discuss the issue. User's...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Qiryat Yam, Haifa
I didn’t get my confirmation
Hi,
My name is Yonatan Rimon, I ordered a car between the 17.7-22.7 from Athens airport. You wrote me the payment accepted and I saw it in my bank account also, but I didnt get the confirmation to the mail.
Phone: +972504****03
Mail: Yonatan001122@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ipswich, Suffolk
Can't contect to our car providers the number is on voucher is not answering or cannot get through.
Need to speak to an advisor or customer sports but can't get in touch straight away and really can't speak to anyone until discuss the issue.
User's recommendation: Very difficult and time consuming
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tel Aviv, Tel Aviv
RENTAL NO D01094****
Rxelence service
I am writing regarding my booking through your website. Due to an unexpected delay, I arrived at the rental desk one hour late.
The local supplier (Brent) refused to honor my prepaid reservation, despite the fact that I was present the same day.
I was forced to make a new booking at a much higher price in order to continue my trip.
As a result, I have been charged twice once for the original reservation, which I could not use, and again for the new reservation.
I understand that the booking conditions state no tolerance for late arrivals; however, I consider it unfair that no flexibility or partial refund was offered, especially since the vehicle was still available.
I kindly request that you review this case and consider refunding the original payment or at least a portion of it. I can provide all supporting documents and payment receipts.
Thank you in advance for your assistance.
Sincerely,
DAN GOLDBERG
D01094****
User's recommendation: exlent service
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ridderkerk, South Holland
Scammed
I called discoverers, I called C rent
I want to speak to somebody regarding scam at delivery rental car. I had a scratch on the car and they charged me 2100.
This is way higher than it should cost. They threatened me and my son if i not paid.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Amsterdam, North Holland
Insurance
I do like discover cars, but I din't like international cars. The guy at the desk terrified me and told me that I had to take an insurance with them.
I told him that I had already an insurance with your company, but he told me a little scratch would cost me 500 euro's and that Discover Cars wouldn't pay the damage. I had to pay 475 euros for the second insurance.
And If a made a little scratch or got a flat tire etc. I wouldn't get my 1845 euro's back.
User's recommendation: Discover cars yes, international cars. NO!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vannes, Morbihan
Resolved: Problems
Company fixed the issue and I have been provided with apology. The problem is solved, they told me to ignore the other emails.The good thing is that they took care of the problems.In principle , everything over.Thanks to pissed consumer team!RegardsGilles
Yes ,I received a positive response from DiscoverCars support.In principle, things should be fine...I also put an opinion on Trustpilot and DiscoverCars answered me.Thanks again to whole pissed Consumer team for their help!!!RegardsGilles
Hello
I made a reservation n D01004****, I paid 119,33 as requested, I received the prepayment receipt paid and the confirmation of my reservation n2693****.
I think I did everything necessary , yet I'm harassed by emails telling me that I have not finalized my reservation!!
What's going on? I have the confirmation of my reservation , I paid...
So why all these problems?
Tell me clearly what's going on.
Regards,
Gilles
User's recommendation: First of all , thanks to pissed Customer , without them I would have been embarrassed !on the Discovercars there is no way to reach them neither email nor phone number.They is just a robot that answers standard questions.I got the support email by Pissed Consumer.From there I had someone in front of me who answered me.I was able to solve my problem.At discover cars the rental prices are attractives and consumer ratings are pretty good.So I made my réservation and paid the asking price.unfortunately once I made my reservation I received an email saying that my reservation was not finalized received it five times and each time I am told that the price has increased and that you have to pay much more!I wan't happy with the harassement system.that 's why I wanted to get in touch with Discoverers and know if my first réservation was valid and why I had all these harassement emails?The support replied that my first reservation was good and that I had to ignore all the other emails.Her's my story I hope I'll have a car when I arrive.Thank's again to Pissed Consumer...Regards, Gilles
Sussex, Wisconsin
Cancelled flight (Refund)
Horrible Customer service. Did not hear back and have been trying to get anyone to help. They are a horrible company
User's recommendation: Do not rent from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Puymiclan, Lot-Et-Garonne
Réservation perdue
Bonjour
Jai fais une réservation en date du 17 mars 2025 avec un accompte débité et quand je vais sur mon application je ne vois plus rien
Et je ne trouve plus mon mail de confirmation
Cest pour location aéroport Lanzarote 30/08/25 au 06/09/25
Pouvez vous maider ,svp ?
Madame et monsieur Dattas
Je suis joignable au 06 60 94 ** ** Mail thierry.m.c.64@***.com
Ou tsdattas64130@***.com
Cordialement
Naples, Naples
Not clear and responsive
We tried to call them but they couldnt help. We had to pay the full insurance. Not really helpful unfortunately
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tel Aviv, Tel Aviv
Resolved: Changes in my booking
I couldn't get them when I needed to make changes in my booking
I can't menage My booking: D01042****
When I try to enter in My personal area, page doesn't open
I need cancel My reservation because flight to Budapest from Israel canceled by WIZZ Air
User's recommendation: I have not recommendation until My problem not solved yet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged for full cover insurance - and none provided
Booked car hire in Cyprus with Discovery Cars. Added full cover insurance.
Received voucher with full coverage clearly marked. Opened the voucher when I picked up the car and was told I didn't have full coverage; the voucher had changed. After days and days of trying to email the support center, I got a reply from someone called Ruben saying the payment for full coverage didn't go through, but here is a link to add it now. So I followed the link and paid, expecting my new voucher to arrive.
It didn't. Emailed customer services again and again, to be finally told after they had taken my money that full cover insurance cannot be taken out as I had already picked up the car! Yet they sent me a link to add it!
Now they are refusing to refund me for the cover I never had. They are a disgrace.
Preferred solution: Full refund
User's recommendation: Avoid this company!
Washington, District Of Columbia
Waiting for refund
I was renting a car and they said I had to pay insurance I paid for the insurance online and when I went to pick the car up, I had to pay another $300 because they say they dont use the online insurance. What is going on there?
User's recommendation: Make sure you can use the insurance that you get online
Roubaix, Hauts-De-France
Réclamation double paiement assurance complète
Au moment de la réservation nous avons payé 148 il nous restait 328 à payer mais on nous à de nouveau facturer une assurance complète alors que nous lavions déjà payé lors de la réservation ! Résultat nous avons payé 528+148= 676!! Sans compter que nous avons été victime d'une belle arnaque étant donné que nous navons pas eut le véhicule sélectionner et qui nous a coûter plus cher que ce qui était convenu!
Meylan, Isère
Réclamation remboursement la caution
---
Bonjour,
Le remboursement concernant le montant (878er 83) de ma caution, attendu depuis le 17 juin, na toujours pas été effectué malgré les 15 jours ouvrables écoulés.
Je vous demande de procéder au virement immédiatement, sans quoi je me verrai dans lobligation dentamer des démarches.
Cordialement,] Madame faouzia Allali.
---
Bologna, Emilia-Romagna
Assistenza
Riprotezione da overbooking in tempi rapidi, gentile e cordiale l'assistente al telefono. Raccomando per future prenotazioni
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI paid and got confirmation email but i was asked to pay again after 40 min of that
The following
But its urgent
The booking is under my fathers name
Plus the check in link is not oppening
They should arrive within less than 24 hours
Hg jc jv m hf j f. N d hv jyd hc
Preferred solution: Confirmation
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