Contact Discover Cars Customer Service
How to Reach a Person at Discover Cars
Verified Contact Information
General Info:
-
+44 203 936 3497
Discover Cars Email:
General Info
Discover Cars Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Discover Cars Phone Number
+44 203 936 3497
Average Hold Time
Up to 3 minutes
Most Popular Discover Cars Email Address
support@discovercars.com
Discover Cars Live Agent Availability
69% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
Discover Cars Customer Service Rating
4 out of 5
Call Volume by Day
View full overview ›
Discover Cars Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Discover Cars Phone Number | +44 203 936 3497 |
| Average Hold Time | Up to 3 minutes |
| Most Popular Discover Cars Email Address | support@discovercars.com |
| Discover Cars Live Agent Availability | 69% of callers successfully reach a real person |
| Issue Resolution Rate | Low (7% reported full resolution) |
| Discover Cars Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 77% phone, 23% email |
| Common Reasons for Contact | Request for information, refund, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Discover Cars | First and last name, email or order id or tracking number |
Call Volume by Day
Contact Information
Discover Cars Website:
Discover Cars Help Center:
Corporate Office Address:
Discover Car Hire LTD.
K.Ulmana gatve 2
Riga,
Riga
LV-1004
Latvia
Summary of Discover Cars Customer Service Calls
495
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Discover Cars?
Payments and Charges Question:
- “Payment”
- “Name of creditcard”
- “You charged my credit card for a cancelled booking”
Request for Information Question:
- “Need to speak to agent”
- “My hire in not confirmed, but I have paid for the car”
- “Can’t find confirmation email”
Refund Question:
- “Refund”
- “Refund of security deposit”
- “Refund for insurance”
Product/ Service Question:
- “Problem with rental”
- “I broke my left outside mirror of the car”
- “Complaint about a rental company”
Activation/ Cancellation Question:
- “Cancellation of rental & refund”
- “Rental cancellation”
- “Reservation got cancelled”
Return/ Replace Question:
- “Make a change”
- “Booked wrong dates”
- “National does not provide the car we booked i want a fee return”
Shipping and Delivery Question:
- “Delayed flight so cant pick up car”
- “I have not received the booking per mail”
- “Not received deposit back”
Cards Question:
- “Card issue”
- “No credit card for car pick up”
- “Credit card”
Staff Question:
- “Poor service”
- “Services from 3rd party”
- “Customer service”
Account Question:
- “Forgot my driving license”
- “Can't file a claim on line not liking my UK bank account number”
Other Question:
- “I need to ask something”
- “Upgrade car”
- “Reservation management”
Compare Discover Cars Customer Service To
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Discover Cars